ZAC Tutorial
In this tutorial, we’ll guide you through ZAC (Zultys Advanced Communicator), our all-in-one Unified Communications and Integrated Contact Center platform. ZAC is designed to enhance communication and collaboration and is available both as a browser-based client and as a downloadable application for your laptop or desktop.
Whether you’re new to Zultys or looking to improve your skills, discover how ZAC can accelerate your business by seamlessly integrating voice, messaging, and video conferencing into a single, unified workspace.
0:01 – 0:33 – Meet ZAC
0:33 – 2:35 – Getting Started
2:35 – 4:53 – Different Screens of ZAC
4:53 – 6:31 – Agent Roles and Capabilities
6-31 – 9:51 – Buddy List
9:51 – 11:07 – Collaborating With a Group
11:07 – 13:06 – Collaborating With External Contacts
13:06 – 16:18 – ZAC Conference
